1.Return Eligibility

We accept returns within 30 days from the date of delivery. To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received
• The item must be in its original packaging
• Proof of purchase (order number or receipt) is required

2. Non‑Returnable Items The following items are not eligible for return:

• Gift cards
• Personalized or customized items
• Final sale or clearance items
• Items marked as non‑returnable

3. Return Process To initiate a return, please contact us at: service@qorvuno.com

Please include:

• Order number
• Reason for return
• Photos (if item is defective or damaged)

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Original shipping fees are non‑refundable
• We recommend using a trackable shipping service

5. Refunds Once we receive and inspect your return, we will notify you of the approval status. If approved:

• Refunds will be processed within 5–10 business days
• Refunds will be issued to the original payment method

6. Damaged or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
7. Contact Information For any questions regarding returns and refunds, please contact: service@qorvuno.com